An escape room is an immersive, live game you can play with others that requires you to solve puzzles in order to complete a given objective.  Different rooms have different themes and different objectives, but none of our rooms require any “outside” or prior knowledge.

You will not be locked in a room, and you are free to leave and return to the game at any time.  Escape rooms are games, and while there will be a final puzzle that will allow you to “escape” or “win” the game, there is no actual need to escape.

The description of each game is listed on the website.  Some of our games are spooky or based on creepy stories, but they are not like haunted houses in the sense of live actors and jump scares.  Some of our rooms are made to be more startling than others but our escape rooms rely more on good puzzles and storytelling than scaring our customers.  We’ll leave that to our friends in the haunt industry!

Our escape games are open to any ages, however, children under the age of 10 may not understand the puzzles or be able to contribute to the game (although they love opening locks and finding hidden objects!).  Some of our rooms are a little spookier than others, so if you have a child that is particularly sensitive, they may not enjoy it.

The minimum age to play alone is 16.  Anyone under the age of 16 must be accompanied by a paying adult.  Anyone ages 5+ will require a ticket and all tickets are the same price based on the group size.

The most family-friendly games are Striking Gold in Spartanburg, and The Cabin, Master Illusionist’s Parlor, and Saving Santa in Greer. That being said, the other games are also appropriate for children 11+ but may have a creepier environment or more mature elements. Use discretion and feel free to reach out with questions.

Due to our insurance requirements, all teams under 16 must have a paying adult present at all times during their experience.

We have created a room guide here.  If you still have questions, feel free to give us a call and we would be happy to make a room suggestion for your group!

Different rooms have different maximum players, but we allow parties as small as 2 to play.  Typically speaking, more players means more minds working together to solve puzzles, which means more viewpoints or ideas.  This can make the rooms a bit easier to win. For most games, there is a minimum player amount of 2. Due to demand for certain games at certain times (i.e. Holidays, weekends, etc.) some games will require a 3 person minimum. We welcome our 2 player teams but 3 tickets must be purchased.

All of our games are 100% PRIVATE.  In addition to health and safety concerns, we feel very strongly about private games that allow your group to experience the full breadth of the game.  When there are multiple parties in the same room, it means that another party may solve a puzzle that you didn’t get to play.  We want your team to play ALL of our puzzles and riddles and enjoy the full experience.

If you are more of a social butterfly, don’t worry, we will have some special events featuring public games in the future! 😉

All of our games are 60 minutes long.

We have ample private parking available on property.

Yes.  All of our reservations must be pre-paid and pre-booked online through our website.  Because our rooms provide 100% private, theatrical quality experiences, we must receive payment to secure your reservation and remove it for others to play.

The minimum number of players to make a booking is 2.  We recommend booking for two players to secure the room, and other players may pay separately for their spots when they arrive.  Keep in mind that this will forfeit the larger group discount and room capacities must still be respected.

We do accept walk-ins if we have open availability, however, there are only a limited number of spaces available at a time.  If you need a last minute booking, feel free to give us a call and we can let you know what is available.  Friday and Saturday nights are the busiest, so it’s best to call before walking in.

Due to the limited capacity of our escape room experiences, we do NOT offer refunds for any reason.  We do understand that things come up and you may not be able to attend your appointment at your scheduled date and time.  If this should happen, give us a call at least 48 hours in advance and we will be happy to assist you in rescheduling your experience. If you reschedule less than 24 hours before your booking, you will be subject to a $25 re-booking fee, as this does not give us adequate time to fill the spot you occupied prior to rescheduling.